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Frequently Asked Questions

Clients have several questions and being a reputed IT company, we feel it is our responsibility to answer them. Here are frequently asked questions.

What are the major IT services you provide?

Being a renowned IT development service provider, we offer a vast array of IT development services. Prominent among them are as follows:

  • Software Development
  • Mobile App Development
  • Web App Development
  • UI/UX Design
  • DevOps Services
  • Digital Transformation
  • Web Design

The above list is indicative and we offer a lot more services depending on the requirements of clients.

What information do you need from us?

As an IT development company, we need to know your requirements. We will ask about scope, timeframes and your business challenges. These details help us live up to your expectations.

How do you ensure quality?

Since the beginning, we have placed an emphasis on quality over quantity. It is why we work with selected clients. We work in short iteration mode and keep checking the quality regularly. Your satisfaction and customer experience are the major parameters to test quality.

Do you provide support services after the completion of the project?

Providing post-development support is one of our strong points. Whether it is web development or App development, we provide technical support for a certain period. However, we are open to introducing new features if required.

What technologies and programming languages do you use for IT development?

We have a large team of software developers and we have developers for most of the prominent technologies. These are some technologies that we use very often.

  • Java
  • Magento
  • Golang
  • Python
  • Django
Can you increase the team size, if required?

As we have said earlier, we have a large team so we can allocate more people to your project. Besides, our HR team keeps scouting for talent. So increasing the team size is not difficult for us.

What control do you give clients over project development?

We give clients full control over every stage of development. We regularly give updates about every stage of development through calls and meetings. We create a roadmap and divide the project into several sprints so that you can easily track them.

What is your pricing model?

At BluethinkInc, we have more than one pricing model and clients can choose whatever model best suits them. You can choose from a fixed price model, time and material model and dedicated team model.

How can we rest assured about privacy and confidentiality?

We understand your concerns. It is why we sign NDA and confidentiality agreements. Besides, we have a team of honest and ethical employees who have signed our company’s confidentiality and non-disclosure rules.

What is your solution if the client is not satisfied with the work?

We have a team to resolve such issues. In such a case, we organize a meeting of the client with our project manager. Our team can rework some modules to meet your expectations. We keep reworking and testing unless the issue is resolved. We do it in the shortest turnaround time.

What is your customer geography?

We serve customers from all over the world. Primarily we serve US-based clients but we also have clients in far-off territories like Australia, New Zealand and Europe.